Our commitment to our valued customers:
We are committed to being your trusted partner, providing you with high-quality products, service and convenience at the lowest possible price. If you are not completely satisfied with your purchase, we will assist you with an exchange, return, or repair. If you are not satisfied with the item you received, please send an email to yuzijie6666@gmail.com
return the goods
To be eligible for a return, your item must be in the same condition as when you received it, unworn or used, with tags attached, and in its original packaging. You will also need to provide proof of purchase. We can refund for any reason within 30 days after receiving the item, but you need to pay the courier cost. If you do not receive the item within 30 days of receipt, we will not be able to provide you with a refund or exchange.
◆ Returns and exchanges (if applicable)
We will only replace defective or damaged products. If you need a replacement for the same item, please feel free to contact us via {Customer Service Email} and we will be happy to help you. We're happy to assist.
Before returning an item, please contact us via email to obtain a return address.
Email: yuzijie6666@gmail.com.
We will not be able to refund if one of the following three situations occurs.

  1. The item was shipped to the wrong address (including returning it directly to the shipping location without contacting us).
  2. I chose return on collect.
  3. Customized products cannot be refunded. Customized products cannot be refunded (including products ordered in advance)

Refund (if applicable)
Once your return is received and inspected, we will send you an email to notify you that your return has been received. If you're approved, we'll process your refund within 7 business days and automatically credit your credit card or original payment method.
◆ You are responsible for your own shipping costs for returns. Shipping charges are non-refundable. If you receive a refund, return shipping costs will be deducted from the refund.
If you are returning an item for exchange, we will arrange to send the item you want after we receive your returned item. Exchange times may vary depending on your location. If you are shipping items worth more than $75, please choose a trackable express service or purchase shipping insurance. If we are unable to receive your return item, we will not be able to issue a refund.
◆ Special offer (if applicable)
Only regular-priced items can be refunded; special-priced items are not refundable.
◆ Delayed or lost refunds (if applicable)
If you haven't received your refund yet, please first check your bank account again. Then contact your credit card company. The refund may take some time to officially arrive. If you have completed all the steps above and still have not received your refund, please contact us at yuzijie6666@gmail.com.